Terms & Conditions

The short version

Saamman is a classified marketplace. You post an ad, someone else sees it, and the two of you talk — by phone or through our chat. We provide the noticeboard. We do not inspect the item, hold the cash, or guarantee that the other person is honest.

By using the site you agree to these terms, our Privacy Policy, and the Prohibited Items rules. If you do not agree, do not use Saamman.

Using Saamman

These terms cover saamman.com and the services on it: browsing listings, posting ads, favourites, profile, chat, newsletters, Contact Us, and Air Support. Some features need an account. Browsing ads does not.

You also agree to follow Pakistani law while you use the site, including the Pakistan Penal Code and the Prevention of Electronic Crimes Act, 2016. If an ad would be illegal in Pakistan, it is not allowed here either.

Your account

If you register, you agree to:

• Give a real name, a working email, and a phone number that is yours
• Keep that information up to date
• Keep your password to yourself, and turn on two-factor authentication if you can
• Tell us if you think someone else is in your account
• Not open extra accounts to dodge a ban, a limit, or a report

You are responsible for what happens on your account, including ads posted from it and messages sent from it. If you let a friend use it, their mistakes are still yours.

Posting an ad

When you post, you agree that:

• You have the right to sell or offer what you are listing
• The title, photos, price, and description match the real item
• Photos are of that item, not copied from another website
• You picked the right category
• The item is not on the prohibited list
• You will not use abusive language — we filter and remove it

You still own your photos and text. You give Saamman permission to show them on the site, in search results, and in emails such as “new listings” so people can actually find the ad. If you delete the listing, we stop showing it.

We may edit, hide, or remove an ad that breaks these terms, looks like spam, or is reported. We do not have to give a long explanation every time, but we will be fair about it.

If you are selling

Sellers should:

• Be reachable on the phone number shown on the ad
• Describe faults honestly — a cracked screen is a cracked screen
• Meet in a public place, or allow the buyer to inspect before paying
• Hand over whatever papers go with the item (vehicle book, property documents, box and invoice for a phone) if you said they were included
• Take the ad down once the item is sold

You are responsible for tax and legal duties that apply to your own sales. Saamman does not collect income tax on your behalf.

If you are buying

Buyers should:

• Read the ad properly before you travel or send money
• Check the item in person — IMEI on a phone, papers on a car, the actual plot on a property
• Not pay a “token”, “booking fee”, or courier charge to someone you have never met
• Not share OTPs, internet banking passwords, or CNIC copies in chat
• Walk away if the story does not add up

There is a longer version of this on our Safety & Fraud Guidelines. Please read it before you meet someone from an ad.

Chat and behaviour

Do not:

• Harass, threaten, or abuse another user
• Send spam, fake offers, or links that steal logins
• Scrape the site with bots or try to break into accounts
• Collect other people’s phone numbers to spam them off the platform
• Pretend to be Saamman staff

You can block a user and report them from chat. We keep those reports so we can act on repeat problems.

Money and fees

Posting a normal classified ad on Saamman is free. If we ever charge for a featured placement or another paid option, the price will be shown before you pay. Do not send money to a Saamman email or WhatsApp number that “staff” invented — we will not ask you to pay for an item through us.

Payment for the actual item is between buyer and seller. We do not currently process that payment on the site. JazzCash, Easypaisa, bank transfer, or cash on meeting are your choice and your risk. See the safety page before you send anything.

What Saamman is — and is not

We host ads. We are not the seller, not the buyer, and not an escrow service. We do not guarantee that:

• An item exists, is legal, or matches the photos
• A seller will show up or a buyer will pay
• A phone is PTA approved, a car has a clean book, or a property has a clear title
• The site will be up every minute of every day

The Saamman name, logo, and the design of the site belong to us. Do not copy them. User ads belong to the people who posted them, as described above.

When we step in

We can hide an ad, limit features, or close an account if you:

• Break these terms or the prohibited items policy
• Post stolen, fake, or illegal goods
• Scam, harass, or impersonate someone
• Are reported by other users and the report checks out
• Ask us to delete the account

If we close an account for abuse, you do not get to open a new one to continue the same behaviour. Serious cases may be shared with the police or the FIA where the law requires it.

If something goes wrong

Use Saamman as it is. We work to keep it useful and available, but we cannot promise it will never have a bug, a delay, or a dishonest user.

To the extent Pakistani law allows, Saamman is not liable for deals between users, for lost profit, or for damage that comes from relying on an ad. If we are found liable for something we actually control — for example a failure on our side — that liability is limited to the amount you paid us in the twelve months before the claim (which, for a free ad, may be nothing).

Nothing in these terms takes away rights that Pakistani law does not let you give up, including liability for fraud or for death or personal injury caused by our own negligence.

If your use of the site causes a claim against us (for example you listed a stolen bike), you agree to cover the reasonable cost of that claim.

Disputes and Pakistani law

If you have a problem with another user, try to sort it with them first. If the ad itself is the problem, use Report an Ad. If someone has committed a crime, go to the police. We can take the listing down; we cannot recover your money.

These terms are governed by the laws of Pakistan. If a dispute with Saamman cannot be resolved by talking, the courts in Islamabad have jurisdiction. If one sentence in these terms is held invalid, the rest still applies.

Changes

We may update these terms when the product changes. The date at the top will move. If you keep using Saamman after a change, the new terms apply. If a change is significant, we will try to make it obvious on the site.